Privacy Policy

Information we collect

We collect only what we need to run a verified rental community where renters contact listers directly on WhatsApp.

• Account and verification details: your work email, the company it belongs to (taken from the email domain), your full name, your gender, and your password. Passwords are handled by our sign-in provider and are never stored in readable form.
• Optional profile details: city and a short bio, if you add them in Profile Settings.
• Your WhatsApp number, only if you publish a listing or add it to your profile. We don't ask for a phone number when you sign up.
• Listing details you provide: city, locality, rent, deposit, room details, preferences, amenities, description, and photos. You may also give a landmark and a full address; the full address is kept private and is never shown on your listing.
• Activity on rentFast: listings you save, contacts you unlock and your contact credits, and reports you submit about listings.
• Technical information: basic device and browser details, pages visited, how pages are used (clicks, scrolls and session recordings, with personal details such as emails, phone numbers and names masked), and the cookies needed to keep you signed in (see our Cookie Policy).

How we use information

• To confirm you work at a supported company, using your work email.
• To publish and manage your listings and show them to people browsing rentFast.
• To connect renters and listers: when a member unlocks a listing's contact, we show them the lister's WhatsApp number and open WhatsApp with a short message that includes the lister's first name and a link to the listing.
• To apply a lister's gender preference: listings marked for a specific gender can only be contacted by members of that gender, which is why we ask every member for their gender.
• To check that WhatsApp numbers are genuine. We may message a number to confirm it belongs to the person who added it.
• To send account emails such as sign-up verification, sign-in codes and links, and password resets.
• To keep the community safe: reviewing reports, preventing spam and misuse, and investigating suspicious activity.
• To understand how rentFast is used and improve it.

What other people can see

• Listing details (except the full address) are visible to anyone browsing rentFast.
• Your name and company appear on your listings. People who aren't signed in see your first name and last initial; signed-in members may see your full name.
• Your WhatsApp number is shown only to members who unlock your listing's contact, never on public pages.
• Your full address and email address are never shown to other members. Your gender isn't either, with one exception: a female-only listing posted by a woman carries a "Female" tag.

Who we share information with

We don't sell your personal data or share it for advertising. We use a small number of service providers to run rentFast, and they process data only on our behalf:

• Supabase, for our database, sign-in, and listing photo storage.
• Vercel, for hosting the website and for page-view analytics.
• Microsoft Clarity, for heatmaps and session recordings that show us how the site is used, with personal details masked.
• Resend, for sending account emails.
• Company logos are loaded from Google's public favicon service using the company's web domain; no personal information is sent.

How long we keep information

We keep your information while your account is active. You can delete your account at any time from Dashboard → Profile Settings → Delete Account. This permanently removes your profile, your listings and their photos, your saved listings, your unlocked contacts, and your credit history. Reports you submitted stay with the listing they concern, but are no longer linked to you. We may keep limited records where the law requires it or to resolve disputes.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask to access, correct, or erase your personal data, withdraw consent, nominate someone to exercise your rights, and raise a grievance with us. You can correct most details yourself in Profile Settings and delete your account from the Dashboard. For anything else, email aakashagarwal6898@gmail.com. If you're not satisfied with our response, you may complain to the Data Protection Board of India.

Security

Information is sent over encrypted connections, account data is accessible only through our servers, and contact details are released only through the unlock flow. No system is perfectly secure, so please use a strong password and tell us if you notice anything unusual.

Changes and contact

We'll update this policy when our practices change and post the new version here. For privacy questions or requests, write to aakashagarwal6898@gmail.com. This policy was last updated on October 2, 2026.